1. Introduction

Welcome to our Secure Data Transfer Service. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and billing information
• Account credentials
• IP address and device information
• Usage data related to our services
• Customer service communications

2.2 Files and Data Content

• Files you upload, transfer, or store through our service
• Metadata associated with your files

3. How We Collect Information

We collect information:

• Directly from you when you register, subscribe, or use our services
• Automatically through cookies and similar technologies when you visit our website
• From third parties when you use integrated services

4. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to comments, questions, and customer service requests
• Send you technical notices, updates, and security alerts
• Monitor and analyze usage trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

5. Data Security

We implement appropriate security measures to protect your personal information and files, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication procedures
• Secure server infrastructure
• Regular backups